Round Rock, Texas

Pool service and repair in Round Rock

Want a weekly pool visit, or is the water green and the pump quiet? Text me what you see and the size of the pool. I’ll help you find a local pool company.

Text Terry about your pool

OnHand Home is not a pool company. I help you find one, and you get their business name before you agree to anything. There is no charge for my help. You pay the pool company for the work.

What the work involves

Pool work comes in two forms. Routine service is a repeating visit to keep the water clear. Repair is a one-time job on the equipment or the pool itself. Some companies do both. Others only do one of them.

A routine visit usually covers skimming, emptying baskets, brushing, vacuuming, testing the water, and checking the pump and filter. Whether chemicals are included in the monthly price varies a lot. Ask for it in writing.

A repair visit starts with a diagnosis. The tech checks the pump, the filter, the heater, the plumbing and the water level, then tells you what is wrong. Resurfacing is a larger job: the pool is drained and the inside surface is redone.

Why Round Rock homeowners call a pool company

You want someone else to keep the water clean every week
The water has turned green or cloudy
The pump will not start, makes a loud noise, or loses prime
The filter pressure is high or the water flow is weak
The water level keeps dropping, which can mean a leak
The plaster feels rough, stained or is peeling
You are opening a pool for the season or after being away
A heater, light or automation unit stopped working
You bought a house with a pool and have never run one

Routine service, repair, or something bigger?

Say what you see. The company will tell you which path fits.

Weekly service For a pool that is working but needs regular care. Ask what is included each visit and whether chemicals are extra.
One-time clean-up For a green or neglected pool. It often needs more work than a normal visit, and some companies quote it separately.
Equipment repair For a pump, filter, heater or valve that has failed. Ask for the cause and a repair price and a replacement price.
Leak check When the level drops faster than normal. Ask how the company finds leaks and what the test costs.
Resurfacing When the inside surface is rough, stained or cracked. It is a big project. Ask how long the pool is out of use.

What changes the price

Pool prices depend on the pool and the plan. Compare what each plan covers, not only the monthly number.

The size of the pool and whether there is a spa
How often the visits are, usually weekly
Whether chemicals are included or billed separately
Whether filter cleaning and the first-visit clean-up are included
How much debris falls in: trees nearby, wind, dust
Whether the visit includes equipment checks and small repairs
Parts for pumps, motors, filters and heaters
Draining, refilling and surface work for a resurface
Whether the pool needs a permit-related inspection

Questions to ask the pool company

Use these to compare quotes side by side.

What is included in the weekly price?Chemicals, brushing, baskets and filter cleaning are not always included. Get the list in writing.
Are chemicals included, or billed separately?This is the biggest difference between plans. Ask how they bill when the pool needs extra.
How do you handle a green pool?Some companies charge extra for the first clean-up. Know the plan before they start.
Do you carry liability insurance?A crew works around your equipment and your yard. Know who pays if something is damaged.
How do you track the water test results?A log tells you what the company did on each visit.
What happens if I find a problem between visits?Ask who to call and what the response is. Do not assume a quick visit.
For repairs, will you quote the repair and the replacement?Pumps and motors can cost less to replace than to repair on an older pool.
Does the work need a City permit?The City of Round Rock lists pool plan rules for new pools. It does not say anything about resurfacing, so ask.

Pool safety, in a few lines

The Consumer Product Safety Commission says never to leave a child unattended in or near water, and to name one adult as a Water Watcher. It says a fence at least four feet high should surround the pool on all sides, with a self-closing, self-latching gate.

It also says never to enter a pool or spa with a loose, broken or missing drain cover. If a drain cover looks cracked or loose, keep everyone out of the water and call a pool company.

Pool chemicals at home

The CDC says pool chemicals can injure people when mixed together. It advises storing each chemical separately, keeping incompatible ones apart, keeping them dry and in their original labeled containers, and keeping food and drink away from them.

If you do any of this yourself, read each label first. Keep chemicals out of reach of children and pets.

Round Rock and national notes

The City of Round Rock says swimming pool plans must comply with the 2024 International Swimming Pool and Spa Code. That page covers new pool and spa applications. Ask the City whether resurfacing or repair needs a permit.
The Consumer Product Safety Commission says a pool fence should be at least four feet high with a self-closing, self-latching gate.
The CDC says to store pool chemicals separately and never mix them.

What happens after you text

You text meSay what is going on, add a photo if you can, and include your ZIP code. The message is already started for you, and you can change it.
I ask a question or twoI check the details a pool company will need and confirm you are in our area. We are starting in Round Rock.
I look for a pool companyI check who can take the job. You get the business name before you agree to anything. If I cannot find someone, I tell you.
They quote and do the workThe pool company confirms the time and the price with you. You pay them for the work. I follow up afterward.

Tell me what is going on.

Text me a short description and your ZIP code. A photo helps.