Round Rock, Texas

Find a roofer in Round Rock

Leak, missing shingles, or hail on the way? Text me what you see, with a photo of the roof or the ceiling stain. I’ll help you find a local roofer and know what to ask before anyone climbs up.

Text Terry about your roof

OnHand Home is not a roofer. I help you find one, and you get their business name before you agree to anything. There is no charge for my help. You pay the roofer for the work.

What the work involves

A roofer looks at the roof surface, the flashing around vents, chimneys and walls, the valleys where two slopes meet, and the attic side if there is a leak. Most leaks come from a small failure at one of those points, not from the whole roof.

A repair can be as small as replacing a few shingles, sealing a vent boot, or resetting flashing. Some roofers do repairs. Some mostly sell full replacements. Ask early which one you are getting a price for.

Many roofers inspect a roof for free or for a small fee. Ask which. Ask for photos of whatever they find, so you can see the damage on your own phone and not only on their word.

If the repair is small and the roof is old, the roofer may suggest replacing it. That can be fair. It is also the point where you should get a second opinion and a price for the repair alone.

Why Round Rock homeowners call a roofer

A brown stain on a ceiling, or a drip during a heavy rain
Shingles that are missing, curled, cracked or lying in the yard after wind
Dents, bruises or granules in the gutters after hail
Daylight or damp insulation in the attic
Flashing that has pulled away at the chimney, a wall or a skylight
A neighbor’s roof is being replaced and you wonder about yours
An insurance company or a home buyer asks for a roof inspection

Repair, or is the roof done?

The roofer should show you the evidence for whichever answer they give.

One leak, one spot. A leak at a single vent or flashing is usually a repair, even on an older roof.
Damage across many shingles. Widespread cracking, curling or hail bruising across a slope often means a repair will not hold. Ask for photos of several areas.
Repeat leaks. If the same area was fixed before and leaks again, ask what was wrong the first time.
Insurance involved. If hail or wind caused the damage, read the replacement page before you sign anything.

What changes the price

Roof repairs vary a lot. A written scope matters more than a number said over the phone.

How many spots need work, and how hard they are to reach
The roof pitch and height, which change the safety gear and time
The kind of roof: asphalt shingles, metal, tile or flat sections
Whether the decking under the damage is soft and needs replacing
Whether the repair needs matching shingles that are no longer made
Any inspection fee, and whether it counts toward the work
Temporary tarping now, followed by a permanent repair later

Questions to ask the roofer

Use these to compare quotes side by side.

Do you inspect for free, and will you send me photos of what you find?Photos let you check the damage yourself and compare bids.
Are you pricing a repair, a partial replacement, or a full replacement?Some roofers only quote the biggest job. Ask for the repair price too.
Where is your business based, and who will be on my roof?TDI warns that out-of-town contractors often arrive first after a storm. Know who is responsible if something goes wrong.
Can I see the written scope and price before I sign?TDI advises you not to sign a contract with blank spaces.
How much do you want upfront?TDI says to be wary of a large or full down payment, and to hold the final payment until the work is done.
What will you do about water coming in before the repair day?A tarp is a temporary fix. Ask who puts it on and who pays.
Do you carry insurance, and can you send me proof?If a worker is hurt or your house is damaged, the proof tells you who pays.
What warranty do you give on the repair itself, and what does it cover?Get it in writing. Workmanship and materials are often separate.

If water is coming in now

Move furniture and electronics away from the drip. Put a bucket under it. If the ceiling bulges or water is near a light fixture, stay away from it and turn off power to that room at the breaker if you can reach it safely.

Do not climb on a wet roof. A roofer can tarp it. OnHand Home is not an emergency service, and I cannot promise how fast anyone can come.

Take photos of the damage first. TDI says to make temporary repairs to prevent more damage, keep your receipts, and keep damaged items until the adjuster says otherwise.

After hail or wind, and the door knockers

Call your insurance company as soon as you can, take photos and video, and be there when the adjuster visits. TDI says not to make permanent repairs before the adjuster has seen the damage.

After a storm, people knock on doors offering free inspections. TDI says out-of-town scam artists may be first to arrive. You are free to say no, and free to get several bids.

One offer is against the law in Texas. A contractor cannot offer to waive your deductible or give you a rebate for any part of it. TDI says that violators face a fine and possible jail time. A roofer who makes that offer may be sending your insurer a bad estimate. You can report it to the Texas Attorney General’s Consumer Protection Hotline at 800-621-0508.

Round Rock and Texas notes

The Texas Department of Insurance says it is illegal for a contractor to waive your insurance deductible or offer you a rebate of it.
TDI advises you to get several bids and compare them with the adjuster’s report before you settle a claim.
The City of Round Rock’s standalone permit list covers electrical, mechanical, plumbing, gas test, tankless water heater and irrigation work. Roofs are not on it. Ask the roofer whether your job needs a permit.

What happens after you text

You text meSay what is going on, add a photo if you can, and include your ZIP code. The message is already started for you, and you can change it.
I ask a question or twoI check the details a roofer will need and confirm you are in our area. We are starting in Round Rock.
I look for a rooferI check who can take the job. You get the business name before you agree to anything. If I cannot find someone, I tell you.
They quote and do the workThe roofer confirms the time and the price with you. You pay them for the work. I follow up afterward.

Tell me what is going on.

Text me a short description and your ZIP code. A photo helps.